Payment Gateways for Travel Agency Websites
Stripe, MyFatoorah, Safepay and pay at your office, each on your own account, with the money going to you.
Choosing a gateway starts with where your agency is registered and which currency your customers hold. Stripe does not onboard businesses in every country, and many customers in the Gulf and Pakistan prefer to pay through a local gateway. The right choice often comes down to which one will approve your business.
We do not process the payment or hold your funds. You sign up with the gateway, paste your keys into the admin panel, and receive payouts on that gateway's schedule. Travora Hub takes no commission on bookings. The gateway charges its own fees, so check its current rates.
Key features
Stripe
A card form on your checkout page with 3D Secure handled by Stripe. Failed supplier bookings can be refunded automatically.
MyFatoorah
An embedded card form with the bank's 3D Secure step, plus Apple Pay, Google Pay and STC Pay where your MyFatoorah account has them on.
Safepay
A hosted checkout for rupee payments. The customer goes to Safepay to pay, then comes back to your site.
Pay at office
The customer sends a booking request with no online payment. Your team confirms it from the dashboard.
Card data stays with the gateway
Card details are entered into the gateway's own form or page, so your agency does not store them.
Stripe
Stripe covers the most booking types and takes payment for hotels, flights, deals and packages. If a supplier refuses a booking after a card has been charged, the refund is automatic. Check Stripe's country list before anything else, since it decides whether you can use it at all.
MyFatoorah
MyFatoorah runs separate environments per country, and we connect to the one that matches your account. It accepts AED, BHD, EGP, JOD, KWD, OMR, QAR and SAR. If a booking is priced in another currency, the amount is converted to your settlement currency before the charge, and the customer sees the converted amount. It also has a refund API, so a failed booking can be refunded automatically. Apple Pay needs a domain verification step, which we handle during setup.
Safepay
Safepay is for PKR payments. It covers packages, deals, partner hotels, flights, Hotelbeds, WebBeds and RateHawk deposit bookings. Safepay currently has no refund API that software can call. When a booking fails after payment, your team gets an urgent alert and refunds the customer from the Safepay dashboard.
Pay at office
This works for deals, partner hotels and Hajj and Umrah packages. You can make a single deal or package offline only, which skips the card step. The request reaches your dashboard, and the voucher goes out when your team confirms it. It does not apply to live supplier hotels or flights, since those have to be paid for before the supplier books them.
What is not available
PayPal, bank transfer checkouts and instalment plans are not built in. A site cannot offer two online gateways at once, for example Stripe and MyFatoorah side by side. If your market needs another local gateway, it can be discussed on the On Demand plan as custom development.
Gateways compared
| Stripe | MyFatoorah | Safepay | Pay at office | |
|---|---|---|---|---|
| Best fit | Countries Stripe supports | The Gulf, Egypt and Jordan | Pakistan | Customers who prefer in person |
| Currencies | Set by your Stripe account | AED, BHD, EGP, JOD, KWD, OMR, QAR, SAR | PKR | Your site currencies |
| Where the customer pays | On your page | On your page, then bank step | On Safepay | At your office |
| Automatic refund on a failed booking | Yes | Yes | No, manual | Nothing charged |
| Plan | Professional, On Demand | On Demand | Professional, On Demand | All paid plans |
Frequently Asked Questions
Who receives the money?
You do. Each site uses its own gateway account and keys, so payouts go to your bank on the gateway schedule. Travora Hub does not hold your funds.
Can I use Stripe and MyFatoorah at the same time?
No. Each site runs one online gateway at a time. Pay at office can sit beside it for the products that support it.
Does Travora Hub charge a fee per payment?
No. There is no per-booking or per-payment fee from us. Your gateway charges its own processing fees.
Is 3D Secure supported?
Yes, on both Stripe and MyFatoorah, where the bank asks for it. Safepay handles authentication on its own hosted checkout.
Can I test payments first?
Yes. Stripe, MyFatoorah and Safepay all have test or sandbox modes, and you can switch to live keys when you are ready.
Guides to read next
Explore more: Security & Trust · Pricing & Costs · Saudi Arabia · Pakistan · All Integrations