Hajj & Umrah Booking Software Built for Pilgrimage Travel Agencies
Put your packages online with seat counts, room-type pricing and instant booking — under your agency's name, not ours.
If you run a pilgrimage agency, you already know the problem. A package isn't one product — it's flights, a hotel in Makkah, another in Madinah, ground transport and visa processing bundled into one price, with maybe forty seats on a fixed departure. Try squeezing that into a normal booking engine and it breaks. We know, because agencies kept asking us for something better. So we built this module specifically for Hajj and Umrah.
You build each package the way you actually sell it: your itinerary, your hotel tiers (from economy up to 5-star next to the Haram), prices per room type, and a hard seat limit per departure. Pilgrims compare and book right on your website. Every booking lands in your dashboard with the customer's details ready for visa processing — no retyping from WhatsApp messages.
Key features
Package Builder
Build complete Hajj and Umrah packages — itinerary days, hotel details, distance to Haram, inclusions and exclusions — with photos and rich descriptions.
Seat & Inventory Management
Set available seats per departure. Bookings automatically reduce inventory so you never oversell a group.
Flexible Pricing Tiers
Price per person by room type — double, triple, quad — with separate adult and child pricing on each package.
Makkah & Madinah Hotels
Combine your contracted pilgrimage hotels with live inventory from RateHawk, WebBeds, TBO and Hotelbeds for the rest of the journey.
Arabic & Urdu with RTL
Serve pilgrims in 8 languages including full right-to-left Arabic and Urdu — essential for Hajj and Umrah audiences.
AI Travel Assistant
An AI chatbot that answers pilgrims' questions and helps them find the right package, 24/7, in their own language.
Why pilgrimage agencies need dedicated Umrah booking software
Be honest about how bookings work at your agency today. Someone messages on WhatsApp. An agent replies when they're free — maybe two hours later. Details go into a spreadsheet, or a notebook. It works, mostly. Then Ramadan arrives, enquiries triple, and the cracks show: a double-booked group here, a forgotten deposit there, and the family who messaged at 11pm? They booked with the agency whose website let them reserve seats on the spot.
That last part is the real cost. The pilgrims researching at midnight are usually the serious ones — they've gathered the family, agreed the dates, and they're ready to commit. An online booking system means your packages are there when they are: full itinerary, what's included and what isn't, how far the hotel is from the Haram, and a working "Book now" button. You wake up to confirmed bookings instead of a queue of questions.
Everything else your agency sells, on the same website
One more thing worth knowing: this module is part of a full travel platform, not a standalone tool. The same website sells hotels worldwide, flights and tours — so the agency that lives off Umrah in Ramadan can still earn from honeymoons and family holidays the rest of the year. All of it under your brand and your domain. Your customers never see our name anywhere.
Frequently Asked Questions
Can I manage seats and group departures?
Yes — this is the core of it. Each package has its own seat count per departure date. Every booking reduces availability automatically, and when a departure fills up, it closes itself. You can also close bookings manually any time from the dashboard.
Does it support Arabic and Urdu?
Yes, properly — full right-to-left layout, not just translated text. Pilgrims can browse and book in Arabic or Urdu (8 languages in total). For Hajj and Umrah audiences this isn't a nice-to-have; it's often the difference between a booking and a bounce.
Can I show my own contracted Makkah hotels?
Yes. Most pilgrimage agencies have their own negotiated hotels near the Haram — list them with your photos, your descriptions and the walking distance, right alongside the live API inventory.
How do pilgrims pay online?
Card payments run through Stripe with 3D Secure (120+ currencies), and Pakistan-based agencies can use Safepay for PKR. If your customers prefer paying at the office or by bank transfer — common in this market — take the reservation online and confirm payment manually.
How quickly can my Umrah booking website go live?
Usually within 48 hours. We handle the setup, branding and domain. You add your packages through the dashboard — if you can fill in a form, you can do this. No technical staff needed.
Explore more: White-Label Platform · Agency Website · Hotel Booking Engine